About Us

MOBILE GAMES PRIVACY POLICY

Last updated: September 2nd, 2024

This Privacy Policy describes how BIG SMALL GAMES d.o.o. (“we”, “us”
and “our”) collects, uses and discloses your personal information when
you download and use our mobile games (“Services”).

We use your personal data to provide and
improve the Services. By using the Services, You agree to the collection
and use of information in accordance with this Privacy Policy.

1. HOW WE COLLECT YOUR INFORMATION

We collect some information from you when you:

  • Download and use our mobile games
  • Contact our customer service and take part in technical-support sessions
  • Enter a contest, event or sweepstakes, or participate in a challenge held by us
  • Share or contribute to our social media channels and other community websites, including forums.
 

2. TYPE OF INFORMATION WE COLLECT

Information you provide to us

We collect information you provide voluntarily to us, such as when
you communicate with us via third party social media sites, request
customer support, send us an email or otherwise interact with us. The
types of information we may collect about you include your name, social
networking screen names or IDs, email address and any other information
you choose to provide.

Information collected automatically from you when you use our Services

When you access and use our Services through a mobile device, we may collect certain information automatically, such as:

  • Information about your game progress and activity
  • IP address and country
  • Device identifiers (such as your device ID)
  • Information about your device (such as device name and operating system, and the language you prefer)
 

3. HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

    • To provide and maintain our Services, including the usage monitoring of our Service.
    • For the development, compliance and undertaking of the purchase
      contract for the products, items or services you have purchased or of
      any other contract with us through the Services.
    • To contact you by email, telephone calls, SMS, or other equivalent
      forms of electronic communication, such as a mobile application’s push
      notifications regarding updates or informative communications related to
      the functionalities, products or contracted services, including the
      security updates, when necessary or reasonable for their implementation.
    • To provide you with news, special offers and general information
      about other goods, services and events which we offer that are similar
      to those that you have already purchased or enquired about unless you
      have opted not to receive such information.
    • To attend and manage your requests to us.
    • For business transfers, such as for evaluating or conducting a
      merger, divestiture, restructuring, reorganization, dissolution, or
      other sale or transfer of some or all of our assets, whether as a going
      concern or as part of bankruptcy, liquidation, or similar proceeding, in
      which personal information held by us about our Service users is among
      the assets transferred.
    • For other purposes, such as data analysis, identifying usage trends,
      determining the effectiveness of our promotional campaigns and to
      evaluate and improve our Services, products, marketing and your
      experience.
     

4. HOW WE SHARE YOUR INFORMATION

We may share your personal information in the following situations:

    • With partners who help us in providing the Services to you (analytics, hosting, advertising)
    • For business transfers, namely in connection with, or during
      negotiations of, any merger, sale of our assets, financing, or
      acquisition of all or a portion of our business to another company.
    • With Affiliates, in which case we will require those affiliates to
      honor this Privacy Policy. Affiliates include our parent company and any
      other subsidiaries, joint venture partners or other companies that we
      control or that are under common control with us.
    • With business partners to offer you certain products, services or promotions through personal advertising.
    • With other users in cases where you share personal information or
      otherwise interact in the public areas with other users so that your
      personal information may be viewed by all users and may be publicly
      distributed outside.
    • For any other purpose with your consent.
 

5. DISCLOSURE OF YOUR INFORMATION

Business Transactions

If we will be involved in a merger, acquisition or asset sale, your
personal information may be transferred. We will provide notice before
your personal information is transferred and becomes subject to a
different Privacy Policy.

Law enforcement

Under certain circumstances, we may be required to disclose your
personal information if required to do so by law or in response to valid
requests by public authorities (e.g. a court or a government agency).

Other legal requirements

We may disclose your personal information in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or properties
  • Prevent or investigate possible wrongdoing in connection with our Services
  • Protect the personal safety of users of the Services or the public
  • Protect against legal liability
 

6. RETENTION OF YOUR INFORMATION

We will retain your personal information only for as long as is
necessary for the purposes set out in this Privacy Policy. We will
retain and use your personal information to the extent necessary to
comply with our legal obligations (for example, if we are required to
retain your data to comply with applicable laws), resolve disputes, and
enforce our legal agreements and policies.


7. TRANSFER OF YOUR INFORMATION

Your information, including personal information, is processed at our
operating offices and in any other places where the parties involved in
the processing are located. It means that this information may be
transferred to — and maintained on — computers located outside of your
state, province, country or other governmental jurisdiction where the
data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data
is treated securely and in accordance with this Privacy Policy and no
transfer of your personal data will take place to an organization or a
country unless there are adequate controls in place including the
security of your data and other personal information.


8. DELETION OF YOUR INFORMATION

You may contact us to request access to, correct, or delete any
personal information that you have provided to us. Please note, however,
that we may need to retain certain information when we have a legal
obligation or lawful basis to do so.


9. SECURITY OF YOUR PERSONAL INFORMATION

We have implemented security measures to ensure that our internal
procedures meet high security standards. Accordingly, we strive to
protect the quality and integrity of your personal information.


10. CHILDREN’S PRIVACY

Our Services do not address anyone under the age of 13. We do not
knowingly collect personally identifiable information from anyone under
the age of 13. If You are a parent or guardian and you are aware that
your child has provided us with Personal Data, please contact us. If We
become aware that We have collected Personal Data from anyone under the
age of 13 without verification of parental consent, we take steps to
remove that information from out storage.

If we need to rely on consent as a legal basis for processing Your
information and your country requires consent from a parent, we may
require your parent’s consent before we collect and use that
information.


11. LINKS TO OTHER WEBSITES

Our Services may contain links to other websites that are not
operated by us. If You click on a third party link, you will be directed
to that third party’s site. We strongly advise you to review the
Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content,
privacy policies or practices of any third party sites or services.

 

12. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify
you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any
changes. Changes to this Privacy Policy are effective when they are
posted on this page.


13. CONTACT US

If you have any questions about this Privacy Policy, You can contact us:

  • By written mail: Josipa Jurja Strossmayera 341, 31000 Osijek, Croatia
  • By email: info@bigsmallgames.com
  • By phone: +385 99 6730 247.